MWC PARTNERS - Member | Cegid Partner Program Directory

Description

Over the past 30 years, some of the most prestigious and recognisable retail brands have trusted the team at MWC Partners to build, implement and support market-leading store solutions. We work with leading software authors, hardware manufacturers and payment providers to offer best-of-breed solutions for the modern retailer.

Our team of Cegid certified consultants pride themselves on their knowledge and experience gained from working with Cegid’s entire suite of solutions. When our customers need something that Cegid doesn’t offer natively, our team can write custom developments to ensure the solutions we deploy truly work to meet your business’s needs.

Get in touch with the team at MWC Partners team today for a free consultancy call.

SOLUTIONS AND SERVICES

Cegid Retail Y2

Cegid Retail Y2 is the complete omnichannel end-to-end POS system. Modular, integrated and customer-centric, Cegid Retail Y2 helps retailers manage their organisations and optimise customers’ shopping experience in the era of connected retail and consumers. MWC Partners have years' of experience of configuring and deploying Cegid Retail Y2 as well as writing bespoke development and integrations to offer truly best-of-breed retail solutions.

Cegid Retail mPOS

Cegid mPOS, part of the Cegid Retail Y2 product suite, is a mobile POS solution designed to help retailers drive engagement with customers and create new sales opportunities. mPOS makes it easy for sales associates to search for products, search and edit customer details, create and manage orders and take electronic payments. It provides mobile access to omnichannel services including click-and-collect and home delivery, and to a retailer’s extended product catalogue and real-time stock information. Cegid mPOS empowers store staff to bring a full suite of mobile POS and omnichannel services direct to customers on the shop floor.

Cegid Retail Development

MWC Partners undertake Cegid Retail development projects to build enhancements to the core product. Below are some examples of recent Cegid Retail development enhancements we have delivered to clients: Customer-Facing Screens- This enhancement helps retailers engage customers at point of sale with eye-catching video, strong branding and clearly displayed transaction information. Retailers upgrade conventional 2x20 customer displays to larger format screens which can be mounted on existing point of sale furniture. Benefits include new opportunities for cross-selling and marketing. Quick Cash- Quick Cash suggests to till operators the likely amounts of cash a customer will tender based on the transaction total. Sales assistants can quickly and accurately input cash tendered with a single button press. Benefits include faster transaction time and reduced operator error. Postcode Look-up- Quickly and accurately capture customers' address details with postcode look-up by populating the whole address form with the postcode and house number. This enhancement is powered by the UK's most accurate and up-to-date postcode database from Royal Mail. Free quarterly updates and unlimited searches are included with your licence.

Payment Integration

MWC Partners design and develop payment connectors to integrate payment solutions from some of the world’s leading payment service providers (PSPs) to leading POS systems. We have designed and built integrations for many major PSPs, including for payment solutions offered by Adyen, Cybersource, Planet and Worldpay from FIS.

POS Hardware Procurement

MWC Partners work in partnership with some of the world’s largest and most respected POS hardware manufactures including: Aures, Box Technologies, HP and Zebra. Our POS hardware portfolio, of point of sale base units and screens, hand-held terminals, customer displays, PEDs, receipt printers and scanners allows us to offer clients a comprehensive range of products from which to choose to meet performance requirements and budget constraints.

Build and Deployment

Our operations team provides a full range of build and deployment and POS rollout services ranging from simple peripheral upgrades through to full system deployment. Our workshop area totals in excess of 200 square metres. Each bench has its own isolated network and power circuit allowing us to build anything from a single POS store to a department store configuration in a protected environment. Our engineers are CSCS qualified and MWC Partners are SAFE Contractor accredited.

Retail Systems Support

MWC Partners offer a pro-active, flexible and cost-effective retail systems support service to give you peace of mind in the day-to-day operation of your business. Our retail systems support service spans 1st level helpdesk, 2nd level application and 3rd level technical support. Our team understand and are responsive to the pressures of retail and have the expertise to help resolve support issues quickly. Our retail systems support service level agreements can be tailored to your business’ requirements, ensuring that incident escalation, issue resolution and reporting is managed to meet the demands of your business.

Videos

Choice Discount choose Cegid Retail & MWC Partners

For more than a decade, Choice have chosen to work with MWC Partners on a whole range of IT challenges and projects. Most recently, Choice looked to MWC Partners for advice and guidance on the selection of a new POS solution, Cegid Retail, and contracted MWC Partners to implement it across their business. Listen to Neil Donovan, Managing Director of Choice, share how MWC supported the Choice team with the deployment of Cegid and the benefits they’ve seen since migrating.

MWC Partners implement Cegid mPOS and Planet's Payment Solution for Cole Buxton

Luxury British men’s sportswear brand Cole Buxton has seen rapid growth as the company has established and developed its online operations. In the summer of 2021, Head of Operations Amar Dehal set out to select new retail systems to support the company’s plans for a physical retail presence. Amar needed a feature-rich, scalable and mobile point of sale solution that would allow the company to drive engagement with customers and which would reflect the brand’s values and image. Impressed with Cegid’s prestigious customer references and mobile POS solution, Amar chose Cegid mPOS as their preferred solution. With the solutions chosen, Cole Buxton needed an implementation partner who could integrate and install the solution to a rapid timescale. Cegid recommended retail systems specialists MWC Partners.

Clients